Job Title: Lead System Administrator

Expected Duration: 12+ months (Temp to hire)

Location: Biloxi, MS


REQUIRED TASKS:

Work at the direction of customer
Respond directly to customer requests and assignments
Provide technical and operational leadership and guidance to the customer
Be an active HPE account team member, interacting with the Service Delivery Manager, Sales, the customer, and site staff.
Provide weekly activity/progress reports on assignments and activities
Attend regularly scheduled customer meetings to keep the customer informed of activities and progress
Answer customer inquiries concerning system software versions, product lifecycles, new releases, and third-party applications
Not only maintain the HPC systems availability to the customer, but also create/document site procedures, system diagrams, and other configuration or support documents
Provide expert technical leadership and execution for.
Maintain system software and firmware revisions, including patches, updates, and OS upgrades.
Assist in solving system hardware, software, and third-party software issues, and provide detailed and thoughtful analysis of problem and solution.
Gather data, perform analysis, and escalate problems to higher-level product support groups and appropriate management when necessary to ensure timely resolution of system or customer issues.
Determine solutions and implement repair or workarounds when possible, fully document steps taken when required.
Document and share troubleshooting techniques, new ideas, and utilities to help develop and grow organizational knowledge.
Manage software issues for both the system and user applications, submitting and tracking bugs as required.


REQUIRED SKILLS:

Bachelor’s degree in Computer Science, Engineering, or equivalent experience
5+ years of HPC-related experience, ideally with large-scale HPC and parallel file system
administration and support.
Ability to lead and work effectively in a team environment to investigate and resolve complex problems.
Extensive knowledge and experience of Linux operating systems (RHEL or SLES), workload management systems, parallel file systems, networking and security.
Must have direct experience and demonstrated proficiency with multiple programming and scripting languages (e.g. Perl, Python, C, Fortran, etc.)
Ability to maintain system software, utilizing debugging tools for problem isolation; will perform software builds, software upgrades and patch installation as needed
Possess the organizational and analytical skills needed to effectively isolate both hardware and software problems and drive solutions through to conclusion
Excellent interpersonal, customer relations and problem management skills, with the ability to stay calm and professional under pressure while working to strict deadlines
Very good communication skills, both verbal and written
Experience with project planning and management, process management and team or project leadership
Ability to clearly document processes and procedures with a focus toward mentoring and sharing knowledge
Occasional travel for training is required
Must have a DoD Secret with SSBI clearance or DoD Top Secret clearance
Must have CompTIA Linux+ and Security+ certifications